The safety and wellbeing of every child is the highest priority. This checklist will help you ask the right questions, know what to look for during centre visits, and support your child’s personal and emotional safety to ensure your chosen childcare centre offers a safe, nurturing experience for your little one.
Questions to Ask Prospective Childcare Centres
Security & Access:
Is the centre secure?
Ask about sign-in/out procedures and entry controls. For example, does the centre use PIN-coded entry or other systems to ensure only authorized caregivers can pick up your child? A quality centre will have strict protocols like secure doors/gates and verified pick-up.
At Little Scholars, safety is paramount – all centres are PIN-access only, and only pre-authorised parents/guardians can drop off and collect children.
Hygiene & Illness Policies:
What are your hygiene practices and sick child policies?
Inquire how often toys, surfaces, and bathrooms are cleaned and how educators promote handwashing for children. Also ask about policies for managing illness (e.g. when children are sent home with fevers and how illness outbreaks are communicated). Top centres maintain rigorous cleanliness routines – e.g. frequent handwashing, sanitising of toys and surfaces, and proactive illness prevention measures to keep everyone healthy.
Supervision & Staffing:
How do you ensure proper supervision and ratios?
Verify that the centre meets or exceeds the legal educator-to-child ratios at all times, and ask how they maintain active supervision. Educators should be actively engaged, not just present – meaning they are constantly watching, listening and interacting with children to anticipate and prevent issues.
Quality providers follow the National Quality Framework (NQF) requirements for ratios and often position staff strategically (indoors and outdoors) so every child is visible and supported. Little Scholars, for instance, adheres to NQF educator-to-child ratios at all times to ensure attentive care.
Educator Training & Child Protection:
What are your staff vetting and child protection practices?
Ask if all staff (including assistants, casuals and volunteers) are trained in child protection and mandatory reporting of any harm. A reputable centre should have a formal child protection policy (ideally accessible on their website) and regularly train staff to recognize and respond to signs of abuse or neglect. Inquire about staff background checks beyond the mandatory Working With Children Check – for example, do they conduct thorough reference checks and ongoing screening to ensure only suitable people work with kids? Also ask if the centre has policies to prevent one-on-one isolated interactions.
Finally, find out if there is a designated Child Safety Officer or contact person whom children, staff or parents can approach with concerns – this shows the centre takes child protection seriously.
Emergency Procedures & First Aid:
How do you handle emergencies and accidents?
A good centre should have clear emergency response plans (for fires, evacuations, lockdowns, etc.) and conduct regular drills. Ask how often they practice fire/evacuation drills and how they make these drills child-friendly (some centres use mascots or games to teach emergency routines in a non-scary way). Verify that multiple staff members are certified in first aid, CPR, and anaphylaxis management at all times, and ask about the procedure if a child is injured or unwell (Do they have first aid kits readily available? Will they call you immediately? How do they record and report incidents?).
Health (Allergies & Medical Needs):
How do you manage children’s health needs, like allergies or medications?
If your child has any allergy, asthma or other medical condition, ask what precautions and protocols the centre has. Do they have individual medical management plans and risk minimisation strategies for each child with allergies/medical needs? Leading centres use tools like allergy-aware placemats or ID cards and work with families to create detailed care plans (including emergency action plans for allergic reactions). You should also ask about food safety: is the centre nut-free or egg-free if needed? Knowing that a centre takes nutrition and allergies seriously – with strict food safety guidelines and clear communication about dietary needs – will give you peace of mind.
Emotional Wellbeing & Guidance:
How do educators support children’s emotional safety and behaviour?
Ask about the centre’s approach to guidance and discipline.. For example, how do they comfort a distressed child or handle biting, tantrums or conflict between kids? Listen for answers that highlight emotional support and redirection. Caregivers should be attuned to each child’s feelings – trained to spot signs of anxiety, tiredness or frustration – and respond with care. It’s a good sign if the centre mentions nurturing each child’s sense of belonging and having strategies for helping children feel secure (such as key educators for each child, cozy quiet areas for children to retreat to, etc.). Also, ask if they have programs or curriculum aspects that build children’s social and emotional skills. An environment where children are treated with respect and their feelings are acknowledged is crucial for emotional safety.
Cleanliness & Safety of Environment:
How do you maintain a safe physical environment?
Inquire about how often the facilities and equipment are inspected or maintained. Does the centre conduct regular safety audits or daily hazard checks on playgrounds and classrooms? A great centre will have a schedule for routine cleaning and safety inspections. Also consider asking about sun safety policies – in Australia, centres should have a SunSmart policy (e.g. requiring hats and sunscreen for outdoor play and providing shaded areas). A diligent centre will be proud to discuss their procedures for things like safe sleep (for babies), sun protection, and general workplace health and safety compliance.
Things to Observe During Childcare Centre Visits
When you tour a prospective childcare centre, use your eyes and instincts. Here are key safety indicators to look for on your visit:
Clean, Hygienic Facilities:
Check that the centre looks and smells clean. Floors, surfaces, toys, and bathrooms should be well-maintained and sanitary. Look for evidence of regular cleaning – e.g. educators wiping down tables, a clean nappy-changing area (with gloves and sanitiser), and children being guided to wash hands (especially after toileting or before meals). A centre that prioritises hygiene will have protocols visibly in action (like frequent handwashing and toy sanitisation) to reduce germs. Trust your nose – a fresh, clean environment (with proper diaper disposal and ventilation) indicates good hygiene practices.
Educator–Child Interactions:
Pay attention to how staff interact with the children in their care. Are the educators warm, attentive, and engaged on the children’s level? You should see caregivers who are actively involved in activities – chatting with kids, comforting them as needed, and actively supervising. Look for active supervision – educators scanning the room and playground, frequently counting children, and positioning themselves so they can see all kids. Positive, caring interactions (smiles, gentle tones, educators down at eye level with kids) also foster an emotionally safe atmosphere for your child.
Happy, Well-Cared-for Children:
The children at the centre should appear happy and comfortable. During your visit, note the children’s mood and engagement: are most kids actively playing or calmly involved in activities? It’s normal to see an upset child occasionally, but in a quality centre educators will address it promptly with comfort. If you see lots of crying or distressed children without comfort, that’s a concern. Ideally, you’ll get the sense that children are enjoying their day and are well cared for – smiling, laughing, or focused on play, with educators close by for support. A cheerful, relaxed vibe among the children is a great sign.
Cleanliness & Safety of Play Areas:
As you tour, inspect the classrooms and playground for potential safety hazards. Cleanliness is one aspect, but also check safety details: are play equipment and toys in good repair? Are there child-safe features like socket covers, secure baby gates on stairs, and locked cupboards for chemicals? In the outdoor area, look for soft-fall surfaces under climbing equipment, sturdy fencing around the perimeter, and shade covers or trees for sun protection. If you can, note whether emergency information (like evacuation plans and fire extinguishers) is visible – many centres post evacuation diagrams in each room. These little details show that the centre proactively maintains a safe environment for children to explore.
Staff Teamwork and Attentiveness:
Observe the staffing on the day – does it appear they have enough educators in each room, and are they attentive? You might do a quick headcount of children vs. staff in a room to see if it aligns with expected ratios for that age group. Beyond numbers, look at how the team operates: are they communicating with each other about supervision (for example, one says “I’m stepping away to grab more art supplies” and another covers? Are they on the move, scanning and engaging, rather than all clustered together? High-quality centres foster a culture of vigilant supervision – educators should look alert and involved. If you visit during a transition (like lunchtime or nap time), notice if routines seem calm and well-managed (this reflects good training and adequate staffing). A smoothly run classroom with attentive staff indicates your child will be well supervised and safe.
Overall Atmosphere:
Trust your gut on the overall feel. A centre that is open, welcoming, and transparent with parents will make you feel at ease during the visit. Notice if the director or educators willingly discuss safety topics and proudly show you around every area. Do you see evidence of a positive culture, like children’s artwork on the walls, safety posters, or a friendly rapport between staff and families at pick-up time? Little things like educators greeting children at drop-off or reminding them “Hat on for outside, let’s be SunSmart!” show a caring, safety-conscious environment.
In short, you want to see that what the centre says about safety in their policies is truly happening day-to-day: clean and secure facilities, engaged and loving caregivers, and children who appear secure and happy.
(During your visit, consider bringing this checklist along. Many parents also find it helpful to take notes right after each tour, while impressions are fresh.)
Tips to Help Your Child with Personal Safety and Emotional Security at Childcare
Choosing a great centre is only part of keeping your child safe – as parents, we also play a big role in preparing children with the skills and confidence they need. Here are some tips to empower your child and foster a sense of security as they start childcare:
Teach and Reinforce Personal Safety Rules:
Even from toddler age, begin teaching your child simple personal safety concepts in a non-scary way. For example, Bravehearts recommends three “body safety” rules every child should know:
- “We all have the right to feel safe with people.” – No one should make them feel unsafe or uncomfortable;
- “It’s OK to say ‘NO’ if you feel unsafe or unsure.” – They can refuse hugs, touches, or games that don’t feel right;
- “Nothing is so yucky that you can’t tell someone about it.” – Emphasize that they should always tell a trusted adult if anything or anyone makes them feel scared, yucky or confused, and they won’t get in trouble for speaking up.
By reinforcing these messages regularly, you help your child understand their rights and feel confident to assert themselves. Role-play scenarios with toys (“What if someone at childcare does something that makes you uncomfortable?”) and practice using strong voices to say “No, stop!” – make it a game so your child feels proud and powerful using their safety voice.
Use Correct Names & Discuss Boundaries:
From as early as preschool age, teach your child the proper names for all their body parts, including private parts, and talk about body boundaries. This normalises their understanding and removes shame or secrecy. Let them know that their private parts are private – no one should touch them except perhaps a doctor or caregiver helping with hygiene, and even then, it should be only in appropriate ways. Explain that safe touches (like helping with a nappy change or a gentle check-up by a doctor – and only with permission) are different from unsafe touches (any touch meant to hurt or that makes them feel bad). Encourage them that it’s always okay to say “No” or move away if someone’s touch or play makes them uncomfortable, and to tell a teacher or tell you. Keeping these talks calm and factual (not scary) will help your child feel comfortable asking questions.
By having ongoing, open conversations, you empower your child to understand consent and know that they can always come to you with anything.
Identify “Safe People” and Encourage Open Communication:
Help your child know who their trusted adults are, both at childcare and at home. At Little Scholars, educators talk with children about identifying their “safe people” – those they can go to if they feel upset or unsafe. You can do this at home by explaining, “If you ever feel sad or scared at daycare, you can tell Miss Emily (for example) and they will help you. And you can always tell Mummy or Daddy anything when you get home.” Make it a habit each day to ask open-ended questions about their time at childcare. Listen calmly and attentively to whatever they share – this builds their confidence that they can talk to you about anything.
The goal is to ensure your child never feels like they have to keep a secret. Praise them for speaking up about their feelings, and reassure them that you and their educators are there to keep them safe. Creating this open channel early on increases the likelihood that your child will speak out if something is wrong.
Foster a Consistent Routine and Goodbye Ritual:
Young children feel safer when they know what to expect. You can help by establishing a predictable morning routine and a special goodbye ritual for drop-offs. For example, arrive with a few minutes to settle your child in, then do a consistent farewell (perhaps a hug, a high-five, or a “kiss and go” routine. Always say goodbye – as hard as it can be, avoid sneaking out when your child is distracted. A proper goodbye (even if it’s tearful) builds trust, because your child learns that you won’t disappear without warning and that you will come back. Educators also encourage this; they note that children handle separation better in the long run when they see you leave confidently after a loving goodbye. Over time, your little one will come to anticipate the routine and this consistency helps them feel in control and secure.
Use Comfort Items and Transitional Objects:
Check with your centre if your child can bring a comfort object from home, especially in the early weeks. A familiar lovey – like a favourite teddy, blanket, or even a family photo in their bag – can provide great emotional support during the day. Let your child know they can ask their teacher for their comfort item if they’re missing you. Many centres encourage this, as having a bit of “home” close by can soothe separation anxiety and help a child self-settle if they feel upset. Label the item with your child’s name and explain that it’s there whenever they need a hug or a reminder of home. Such comfort items often become a trusted buddy that helps your child feel safe in a new environment.
Build a Positive Relationship with Educators:
Children take emotional cues from their parents. When they see you showing warmth and trust toward their educators, it boosts their own sense of security with those caregivers. Take a little time at drop-off or pick-up to greet and chat briefly with the staff (“Hello! How was her morning today?” or “He’s excited to show you his dinosaur shirt!”). If your child observes you smiling, sharing information and treating the teacher as a trusted friend, they’ll feel more comfortable in the educator’s care. This also models positive social interactions for your child. When your child sees that you and their carers are “on the same team,” it reinforces their confidence that they are in a safe place with grown-ups who care about them.
Prepare Your Child for the Childcare Routine:
Help your little one know what to expect at childcare to reduce anxiety. You can role-play parts of the day – for example, pretend “school” at home: practice hanging up a backpack, singing a “hello” song, or taking turns with toys to mimic group play. Visit the centre’s orientation or “stay and play” sessions if offered, so your child can explore the new environment with you the first time. Reading books about starting daycare or looking at the centre’s photo boards of activities can also make the unknown more familiar.
The more your child knows the routine – snack, play, nap, etc. – the more secure and in control they will feel. If possible, align some home routines to childcare’s schedule (for instance, gradually adjust nap times to match). When children can predict what will happen next, it lowers their stress and helps them feel safe and confident in the new setting.
Reinforce Safety Skills at Home in Daily Life:
Make safety habits fun parts of your child’s day so they become second nature. For example, practice good hygiene habits together (e.g. washing hands before eating). Involve your child in safety routines like tidying up toys to keep pathways clear and holding hands when crossing the road. These little practices instil a general safety awareness.
Additionally, teach your child basic information like recognizing their name and your face, and as they get older, knowing your name and phone number – important in case of any separation (for a 4-5 year old, this can be done in a playful way). While childcare centres have robust safety measures, a child who knows how to follow rules like staying with the group, not running out doors, and telling an adult if they “don’t know where Mummy/Daddy is” will be even safer.
Stay Involved and Informed:
Lastly, maintain an ongoing dialogue with your childcare provider about safety. Ask about any safety education they provide to the kids (Little Scholars bring use programs like Bravehearts’ Ditto’s Keep Safe Adventure show to teach children about personal safety in an age-appropriate way). Reinforce those lessons at home – for example, if they learned about “yes and no feelings” or “private parts are private,” continue that conversation with your child so they see a consistent message.
Keep yourself informed on the centre’s policies (read the parent handbook sections on health, emergencies and child protection) and don’t hesitate to raise questions or suggestions. When parents and educators work as partners, children benefit. By showing your child that you trust the centre yet also staying actively engaged (volunteering at events, attending parent meetings on safety topics, etc.), you reinforce to your little one that they are safe and loved in the childcare environment. And that confidence – knowing the adults in their world are looking out for them – is perhaps the greatest gift of safety you can give your child.
To learn more about the child safety practices at Little Scholars School of Early Learning, visit this article. To book a tour of one of our 17 campuses across the Gold Coast, Brisbane, Redland Bay or Ipswich, call 1300 896 139 or visit our homepage here.
