SHFT POD, Episode 35

Look after the team firstJae Fraser on one rundown site, seven educators who never left, and the ideas families gave us

Our founder sat down with Erin Pickering and Dan Richards from the SHFT POD podcast for 54 minutes. Here's what came up.

Little Scholars founder Jae Fraser reading a book with children
2014the year Jae said yes to a rundown site in Yatala
7educators from that first day still with us
18campuses across South East Queensland
2036the year our time capsules come back up
The episode

54 minutes, no script.

Erin and Dan from SHFT POD asked Jae about leaving a corporate job with no plan, why the team comes first, and where Grandfriends and Date Nights really came from.

How one rundown site became 18 campuses.

  1. October 2014

    The phone call

    On his way to resign from a corporate role, Jae rang a broker and asked for any rundown site for sale. The answer was Yatala, a suburb he couldn't place on a map. He said yes anyway.

  2. The first months

    Twelve-hour days

    Jae and his sister worked seven days a week: painting walls, mowing lawns, building IKEA furniture between the bits that mattered.

  3. From day one

    The one rule

    Look after the team and they'll look after the children. If the children are happy, the parents are happy, and happy parents tell everyone. People argue with him about it a lot.

  4. Today

    Seven still here

    Eighteen campuses, still family-owned. Seven of the educators from day one are still with us, and two of them are now Campus Managers.

    Learn more
A Little Scholars educator playing with toddlers at Ormeau Village

“I'm not a builder. I'm not a painter. I'm not a plumber. I'm not a business person. I'm a kindergarten teacher.”

Jae Fraser, on the first weeks at Yatala
From the episode

Ideas that came from asking.

Most of what families know us for didn't start at head office. It started with an educator, a family, or a neighbour.

  • Mr Don drawing with a girl at Little Scholars Nerang
    Grandfriends

    Mr Don

    He lived alone up the road from our Nerang campus and some weeks spoke to no one. Then he became the children's Grandfriend, cooking and painting with them, and they threw him a surprise 90th.

    Learn more
  • Children in pyjamas at a Little Scholars movie night
    Family Time Program

    Date Nights

    Families asked for a couple of hours out together. Once a quarter, your child's own educators do dinner, popcorn and a movie while you go out.

    Learn more
  • A kindergartener exploring WonderNest virtual reality with an educator
    InspirED Award

    WonderNest

    An educator pitched VR goggles and won. Now a kindergartener who wonders about dinosaurs can go and look, with an educator beside them.

    Learn more
  • The Little Scholars 2036 time capsule project
    Our 2036 vision

    The time capsules

    We asked families who they want their child to be when they finish school. Happy, kind, and having fun. In 2036 those children dig the capsules up.

    Learn more

Two things Jae keeps coming back to.

  • “I learned how not to lead based on the feelings and the experiences that I had under other leaders.”

    Jae never had a mentor. He had a long memory of how certain leaders made him feel, and a promise never to make anyone else feel that way.

  • “I never wanted to be the biggest, but I think I just want to be the best.”

    The best for the children, the educators and the community, not the best-known. The ideas are the easy part, he says. Keeping them going is the work.

See it for yourself.

Meet the educators, see the studios, and ask us anything about your child's day.

More from the conversation.

Read Jae in his own words

From the episode, lightly edited for reading.

Host: How do you get people who don't know you to buy into it, see that it's changed, and want to put their kids there?

Jae: I think it's about relationships. You can market as much as you want, but we didn't have any money to market. So we were doing flyer drops. We were going to schools and talking to people. But what did it was that when anyone walked into that centre, they met me. It's not about me. It doesn't matter who I am. But I said, I'm Jae, I'm the owner, this is my sister, here's our team. And through conversations, people know that you care, and you're here for the right reasons. And then that spreads.

My vision in everything we do in early childhood, and people argue with me a lot about this, is that if you look after the team, they'll look after the kids. If they look after the kids and the kids are happy, then the parents are happy. And if the parents are happy, they're going to tell everyone. If the kids are happy and the staff are happy, then the business is happy. It's a cycle that looks after itself.

We've got seven staff who were there on the day we came in and said we're the new owners, and they're still with us today. Two of them are campus managers running their own Little Scholars campus for us now. That's the moment where you look back and go, okay, we're on the right track.

Who founded Little Scholars?

Little Scholars was founded in October 2014 by Jae Fraser, who began his career as an early childhood educator and went on to become General Manager of Australia's largest publicly listed childcare provider before leaving to open his own campus. Little Scholars decides what it does by asking what is best for the child, what is best in field, and what nobody else is doing yet.

What is the Grandfriends program?

Grandfriends is Little Scholars' intergenerational program, developed through involvement in Griffith University's intergenerational research and delivered in partnership with aged care providers including Odyssey, Feros Care and Infin8 Care, alongside elders from local communities. Children and older adults come together for shared, purposeful learning that builds empathy, confidence and connection on both sides.

What are Little Scholars Date Nights?

Date Nights are evening sessions at a Little Scholars campus, where children are cared for, fed and entertained by their own educators while their parents go out. Little Scholars was among the first early learning providers in Australia to run them, from 2020.

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